Saddle Up

SHIPPING & DELIVERY

Free shipping on eligible orders $75+.

Many of our 5R apparel products are made to order. Products typically require 2–4 business days for production and preparation before shipping.

Once your order ships, you'll receive an email with tracking information so you can follow its journey.

Delivery times vary based on destination and carrier. Shipping charges, when applicable, are displayed at checkout.

Some specialty or custom products may have different fulfillment timelines.

Questions about your order? Contact us at support@5routfitters.com.

RETURNS & EXCHANGES

We want you to love your 5R gear!

We accept returns and exchanges on eligible unworn, unwashed items in new condition within 30 days of delivery.

Because many of our products are made to order, some print-on-demand items may qualify for replacement rather than return.

Received something damaged, defective, or incorrect?

Contact us within 7 days of delivery with your order number and a photo of the issue. We'll make it right at no additional cost.

For size exchanges or changes of preference, customers are responsible for return shipping costs.

Personalized items, worn or washed apparel, and final-sale merchandise are not eligible for standard returns.

Need help? Email support@5routfitters.com with your order number, and we'll guide you through the process.

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